Frequently Asked Questions

Find answers to common questions and issues below.

How do I find my Machine Code?

You can click the Register button in the main interface of the software, and the machine code will be displayed in the window.

Can I use the software offline?

Yes, absolutely. DataSynth Pro is designed to operate 100% offline. We prioritize your data privacy, so there is no data telemetry or background internet requirement. You can safely generate sensitive clinical or financial structures directly on your local machine.

Are the data generated by the software different every time?

Yes, the data generated by the program is different each time. Even if the exact same target values are set, there are mathematically infinite possible solutions. You can use it with confidence; it will not be identical to anyone else's data.

Why does the system prompt "Smart App Control blocked an app that may be unsafe"?

The software has not paid fees to security vendors, so it may be incorrectly intercepted. You can resolve this by adjusting the following settings: System > Privacy & security > Windows Security > App & browser control > Smart App Control settings > Off. If other security software prompts an interception, please add the software to the trusted/allow list.

Still need help?

If you couldn't find the answer to your question, feel free to reach out to our support team.

datasynthpro@gmail.com